Our customers are billed each month. We advise our customers to provide a
meter reading every month, not later than on the 1st.
If you register
your meter reading on the first of every new month, your bill will be
based on your actual consumption. If Troms Kraft does not receive a meter reading the bill will be based on estimated consumption.
To rationalize our customer service and reduce our carbon footprint, we have an environmental fee of NOK 47, - per paper-invoice.
We offer e-invoicing (eFaktura), invoice by e-mail and SMS-invoice where the environmental fee does not apply.
If you would like to order invoice by e-mail or SMS, please contact us on firstname.lastname@example.org to set this up.
For e-invoicing (eFaktura), please contact your bank.